Return & Refund Policy

Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• Returned within 7 days of receiving your order
• Item must be unused, unworn, and in original condition
• Original packaging, tags, and labels must be intact
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

The following items cannot be returned:

• Personal care items (skin care, cosmetics)
• Sale or clearance items
• Items damaged due to misuse or negligence

How to Return an Item

1. 1

   Contact Us

   Message us via Facebook or WhatsApp with your order number and reason for return.

2. 2

   Get Approval

   Our team will review your request and provide return instructions within 48 hours.

3. 3

   Ship the Item

   Pack the item securely in its original packaging and ship it to the address provided. You are responsible for return shipping costs unless the item is defective.

4. 4

   Receive Your Refund

   Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Refund Policy

Refunds will be issued to your original payment method. Please note:

• •Processing time: 5-7 business days after we receive your return
• •Bank processing may take an additional 3-5 days
• •Shipping fees are non-refundable (unless item is defective)